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What might be happening?

Hi Anita. There are various reasons this can happen. The most likely reason is that somebody in the office simply made a mistake. This happens rather frequently in some offices. Another possibility is that the ofice is running up on its target for the calendar year 2017 and suddenly realized that that it had been sending out to many passport letters. This is a plausible scenario. A visa office manager who overshoots their target can face serious career problems. You could call the office but they are under no onus to reveal their internal processes. Martin

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